Simple, policy-compliant ways to collect more customer reviews. Below are the steps we use with our own clients.
- Never offer incentives in exchange for reviews.
- Send a short follow-up text or email within 24 hours of the job.
- Include a direct review link so customers don’t have to search.
- Respond professionally to negative reviews and offer to resolve offline.
Need help putting this into practice? Request a free audit and we will review your situation personally.